ロンドン発：レゴランド®ウィンザー・リゾート エクスプレス at Victoria Coach Station

“We received no tickets, got the wrong times and when we followed instructions the bus service said that they had never heard of the company and have no affiliation with it. We therefore had to pay for everything all over again. It was my husband's birthday and we travelled all the way from Malta. I am still waiting for a refund. This is the worst experience I've ever had.”

“The bus ride was comfortable and convenient. However, the QR code did not work and we had to explain to the driver that we had purchased these tickets through Headout. Also, the timetable is not accurate and does not correspond with reality.”

“We reached the redemption point well ahead of time and there was no bus or anyone to guide us. When we enquired with the support team, they asked us to take the public transport to legoland which took almost 2 hours to reach. After we reached the legoland, we were told that the tickets should have been collected at the redemption point. We ended up buying new tickets to get entry into the legoland. I have been following up with the team regularly for a refund and there's radio silence. It was a harrowing experience and the day was spoilt. What was supposed to be an exciting trip turned out to be stressful.”

“There was no transfer, no bus, and we were not notified or reimbursed for the transfer. We had to pay another company to be transported to Legoland. Stress and stolen money!”

“I water for two hours at designated pick up point for legoland at Victoria . No one came No ready to response Ultimately took black taxi for up down to legoland . Super bad experience as u was there at 8:30 at Victoria 151.as per mentioned. One person there guided wrong from global tours. Paid 300 pounds for taxi. Entered at 12:00 Totally feed up and could not able to spend time over there.”

“We had fun with the family at the place, and the fun increased when we bought the fast track service. Booking from the website was easy and reliable and the bus service to and from Lego was excellent.”

“Legoland was amazing. The tour was not a guided tour that we expected”